Subject: Re: Tech Support Candidate - Pratibha Bhadole
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 4 Oct 2021 07:08:16 -0700 (MST)

Not connecting 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Oct 4, 2021, at 4:48 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Pratibha Bhadole < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Saturday, 2 October 2021 at 2:19 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Pratibha Bhadole 

	

	
	
			Tech Support Test 
		
	Name 	Pratibha Bhadole 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 7276449604 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Pune 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	T-Systems ICT India Pvt Ltd 	Associate consultant 	10 Nov 2021 	
Previous Employer 1 	Tata communications Ltd 	Associate engineer 		
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	-First make sure we are typing correct web address 
-Make sure Pc/laptop is connected to internet with good speed 
-Connect/Contact web owner 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Turn on bluetooth speaker 
Go to mobile setting->bluetooth->search> new device->pair 
If it shows bluetooth speaker name then start pairing. 
Bluetooth speaker connected to our phone 
	What according to you makes you a good candidate for customer service or technical support job? 	Patience 
Empathy 
Good communication skills 
Excellent problem solving skills 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4