Subject: FW: Tech Support Candidate - Zoya Anjum
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 4 Oct 2021 13:59:05 +0000

Looks good, check

From: Zoya Anjum <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 30 September 2021 at 6:08 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Zoya Anjum

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Zoya Anjum
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91056) 70329
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Dehradun
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA
Previous Employer 1     NA      NA      NA
Previous Employer 2     NA      NA      NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will close all the previously opened tabs on the browser and will type the website address again  to search on the browser. If the problem not resolved yet, I can try turning off the internet connection and turn it on again for browsing.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on the Bluetooth by clicking on the Bluetooth icon from the settings in your mobile phone then turn on the speaker and keep it near the phone. You will find the devices near you on on your phone when you turn the Bluetooth on then click on the name of your speaker and connect.
What according to you makes you a good candidate for customer service or technical support job? Someone who has great language and communication skills and the technical required for the job. Someone who is calm enough to listen and make customers understand the solution to their Queries.
On a scale of 1 - 5 please rate your fluency in spoken English  5