Subject: Re: Tech Support Candidate - Karan Pathak
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 4 Oct 2021 06:56:04 -0700 (MST)

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Oct 4, 2021, at 5:17 PM, Deeksha Dadu <[email-masked]> wrote: 

Check his spoken for non tech 

From: Karan Pathak < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Saturday, 2 October 2021 at 1:12 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Karan Pathak 

	

	
	
			Tech Support Test 
		
	Name 	Karan Pathak 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 8090668115 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Noida sector 56 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Jubliant Foods 	Restaurant General Manager 		34970 
Previous Employer 1 	Devyani International 	Restaurant Manager 	Apr 2021 	
Previous Employer 2 	Pytwo food 	Regional Customer Care Manager 	Apr 2019 	
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Check the website is entered correctly. 
Check for internet connection. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Switch on bluetooth speaker. 
Make it on pairing mode 
Switch on bluetooth on connecting device 
Search for device 
Pair with the device 
	What according to you makes you a good candidate for customer service or technical support job? 	A Hotel management graduate with an extensive experience in customer service and management of 8+ years. 
Proficient level of problem solving skills. 
Proficient level of patience and listening skills. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5