Subject: Re: Tech Support Candidate - Akash Deep Maurya Akash
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 4 Oct 2021 06:54:52 -0700 (MST)

He is currently working in HCL Having monthly salary 34000/- 
But expecting 50k. I told him about our maximum he is not comfortable. And again he have to serve 2 months notice 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Oct 4, 2021, at 5:19 PM, Deeksha Dadu <[email-masked]> wrote: 

Looks good, check him 

From: Akash Deep Maurya Akash < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Friday, 1 October 2021 at 4:36 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Akash Deep Maurya Akash 

	

	
	
			Tech Support Test 
		
	Name 	Akash Deep Maurya Akash 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 9554501387 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Sector 75, Noida 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Networking - advance 
Hardware - Basic 
Printers 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Hcl technologies 	Senior Analyst 	December 	34,000 
Previous Employer 1 	Wipro Ltd. 	Senior Associate 	July, 2019 	25,000 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First of all, I will check the internet connection and then check some settings with the TCP/IP settings or Internet settings. 
Later on, I will check Browser settings and do a reboot to the system. 
After that also If it doesn't work, will check on a different browser. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Turn on the bluetooth on both - Speaker and Mobile Phone. Then , Search for the Bluetooth Speaker on Mobile in available devices. 
Pair with speaker from mobile and and connect. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have worked with international customers/clients for 4 years now. I have worked in technical support from 4 years and troubleshooting on multiple devices like printers, registers, computers etc. 
I was a top performer among more than 100 team members in the project for best customer and technical support. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4