Subject: Re: Tech Support Candidate - Nishkars Pandey
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 4 Oct 2021 06:33:56 -0700 (MST)

This candidate has been rejected by Abhishek Kumar for EPOS. for HFL he is costly. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Oct 4, 2021, at 6:09 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Nishkars Pandey < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Friday, 1 October 2021 at 7:29 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Nishkars Pandey 

	

	
	
			Tech Support Test 
		
	Name 	Nishkars Pandey 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8448223055 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Greater noida 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Hardware - Advanced 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Tech mahindra ltd 	Sr Associate technical support 	18th August 2021 	32000 
Previous Employer 1 	Convergys india service pvt ltd 	Technical Associate 	14th Jan 2020 	22000 
Previous Employer 2 	Na 	Na 	Na 	Na 
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	In order to fix this issue first we need to check the basic things such as: 

1. Check Internet connection. 
2. Clear catch and cookies from the browser settings. 
3. Close the browser. 
4. Restart the browser. 
5. Open the website www.ndtv.com 
We are all set now. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1.Put your Bluetooth speaker in pairing mode by pressing and holding the Power button or Pairing button. 

2. On phone Go to Settings > Connected devices > Bluetooth. Select Pair new device and then tap the speaker's name. 

3. It will give u a sound bluetooth connected successfully. 

All set now. 

	What according to you makes you a good candidate for customer service or technical support job? 	1. I do have a experience of 3.5 year in technical support roll. 

2. I'm technical graduate. 

3. I have good troubleshooting skills and quick problem solving skills. 

4. I have good command on windows applications and operating system. 

5. I'm hard working and can work in any environment. 

6. Being responsive with positive attitude, taking accountability & ownership, understanding Customer issues as a partner and providing proactive cost effective and best solutions towards the problems before the Customer realize. 

	On a scale of 1 - 5 please rate your fluency in spoken English 	4