Subject: Re: Tech Support Candidate - AMRITPAL SINGH
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 4 Oct 2021 06:27:40 -0700 (MST)

His no. is unavailable 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Oct 4, 2021, at 6:30 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: AMRITPAL SINGH < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 30 September 2021 at 10:26 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - AMRITPAL SINGH 

	

	
	
			Tech Support Test 
		
	Name 	AMRITPAL SINGH 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 9453966572 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Faridabad 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Linux 
Networking - basic 
Hardware - Basic 
Hardware - Advanced 
MS Office package, Outlook,ERP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Larsen and Toubro Ltd 	Engineer 	Na 	20000 
Previous Employer 1 	Rapidtech services 	Tech Associate 	Jun 2016 	16000 
Previous Employer 2 	Ensure Support Services 	Resident Engineer 	Oct 2016 	11000 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	We will try to do below troubleshooting steps: 
1. Check URL which entered in browser. 
2. Check internet connection with using desktop. 
3. Check browser settings, proxy, browser version etc. 
4. Finally informed to IT Support team. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Power ON speaker and enable bluetooth with auto connect mode if there is specific setting as vary with models. 
2 Enable bluetooth in mobile phone. 
3. Search nearby devices. 
4. When perticular speaker bluetooth name showing. Will pair and connect. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have 9+years rich experience in customer support and technical support. 
Always got positive response from customer for service and support from my side. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5