Subject: Re: Tech Support Candidate - Pallavi Pallavi
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 4 Oct 2021 06:26:58 -0700 (MST)

She is working as a Team Leader. And looking in same. Also she do not have any such experience where we can consider her for Operations manager or QA. And she needs to serve 3 months notice also 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Oct 4, 2021, at 6:39 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Pallavi Pallavi < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 30 September 2021 at 9:46 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Pallavi Pallavi 

	

	
	
			Tech Support Test 
		
	Name 	Pallavi Pallavi 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 8988104923 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Shimla 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
Networking - basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Capgemini 	Team lead 		45000 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First will check the error and check the site is it save to open 

Remove cash and cookies 

Try incognito mode 

Rest browser 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Turn on the Bluetooth on speaker 

Than turn on the Bluetooth in phone 

Search for the correct device to pair 

Than then connect the device to correct speaker 
	What according to you makes you a good candidate for customer service or technical support job? 	Because I have a 5 year experience in customer handling that includes US clients UK customer and ANZ customer and client 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5