Subject: FW: Tech Support Candidate - Ananya Das
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 4 Oct 2021 12:46:26 +0000

Again doesn’t seem like a tech person but see what else she can be used for
Get me feedback on her

From: Ananya Das <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Friday, 1 October 2021 at 12:22 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Ananya Das

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Ananya Das
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8617418916
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Saket, Delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First, I'll check the Internet connection. If the Internet connection is working fine then the problem is in the website or the browser.
I will try to open another website in my browser, (for example www.facebook.com). If the page loads, then the problem happens with the website (www.ndtv.com). If the other website does not load, then the problem is in the browser.
Next, I'll try opening the website in a different browser (Microsoft Edge, Internet Explorer, Firefox). If the website loads ,then problem is in my previous browser and if it does not load then the problem is in all the browsers.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Switch on the Bluetooth speaker
2. Press on the Bluetooth button/icon for pairing
3. Now, switch on the Bluetooth on your mobile phone
4. Keep the device visible for all devices
5. Search for available devices
6. Pair with the Bluetooth speaker once you have found the device name
7. Your Bluetooth speaker is connected to your phone.
What according to you makes you a good candidate for customer service or technical support job? I am a good candidate for Technical Support because
of my Strengths: Motivated and Quick learner, Determined, Good Communication, Good Interpersonal skill, Creativity, Punctuality, Flexible, Adaptable, Time Management, Regular, Hard working.
I have mindset in Business Development. I keep my mind open to every necessary thing that is to be learnt for the enhancement of the growth of the organization as well as self. Also I'm hardworking, dedicated, trustworthy, and self-motivated. I am a people person.
On a scale of 1 - 5 please rate your fluency in spoken English  5