Subject: FW: Tech Support Candidate - Karan Pathak
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 4 Oct 2021 11:47:09 +0000

Check his spoken for non tech

From: Karan Pathak <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Saturday, 2 October 2021 at 1:12 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Karan Pathak

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Karan Pathak
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8090668115
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Noida sector 56
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Jubliant Foods  Restaurant General Manager              34970
Previous Employer 1     Devyani International   Restaurant Manager      Apr 2021
Previous Employer 2     Pytwo food      Regional Customer Care Manager  Apr 2019
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Check the website is entered correctly.
Check for internet connection.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Switch on bluetooth speaker.
Make it on pairing mode
Switch on bluetooth on connecting device
Search for device
Pair with the device
What according to you makes you a good candidate for customer service or technical support job? A Hotel management graduate with an extensive experience in customer service and management of 8+ years.
Proficient level of problem solving skills.
Proficient level of patience and listening skills.
On a scale of 1 - 5 please rate your fluency in spoken English  5