Subject: FW: Tech Support Candidate - Anurag Chhabra
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 4 Oct 2021 11:45:04 +0000

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From: Anurag Chhabra <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 30 September 2021 at 4:44 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Anurag Chhabra

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Anurag Chhabra
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9910220995
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Noida
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Hardware - Basic
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Asiatech Hospitality Solutions Pvt Ltd  Project Coordinator     16/08/21        18051
Previous Employer 1     Cloudatix Biz india Ventures Pvt Ltd    Executive CRM   28/02/21        16000
Previous Employer 2     Nextec Services BDE cum Admin Executive 30/09/20        25000
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Open the browser
Open the settings menu
Go in history option
Clear cache data
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Open the Bluetooth settings option on mobile device
Also keep Bluetooth active on speakers
Catch the Bluetooth speaker name through mobile technology.
What according to you makes you a good candidate for customer service or technical support job? Worked as CRM Data Management Administrator with Thomson Reuters company in Bangalore handled Siebel functional bug error issues. Created Siebel CRM IDs and deactivating Siebel IDs as well for TR employees.
On a scale of 1 - 5 please rate your fluency in spoken English  5