Subject: Tech Support Candidate - Sheikh Nawab Khan
From: Sheikh Nawab Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Oct 2021 07:26:25 -0400

| | Tech Support Test

Name | Sheikh Nawab Khan
E-mail | [email-masked]
Phone Number | (91) 7987444783
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Bhopal MP
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Impression space planners pvt Ltd | Sr. Executive | Working | 17000
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First we will check the error, why is error accuring, root cause analysis of error. And then take step to solve the error

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First ON both devices
Then connect with password entered

What according to you makes you a good candidate for customer service or technical support job? | I have good knowledge, experience, skill about the job
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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