Subject: FW: Tech Support Candidate - Pratibha Bhadole
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 4 Oct 2021 11:18:44 +0000

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From: Pratibha Bhadole <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Saturday, 2 October 2021 at 2:19 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Pratibha Bhadole

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Pratibha Bhadole
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 7276449604
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Pune
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        T-Systems ICT India Pvt Ltd     Associate consultant    10 Nov 2021
Previous Employer 1     Tata communications Ltd Associate engineer
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  -First make sure we are typing correct web address
-Make sure Pc/laptop is connected to internet with good speed
-Connect/Contact web owner
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on bluetooth speaker
Go to mobile setting->bluetooth->search> new device->pair
If it shows bluetooth speaker name then start pairing.
Bluetooth speaker connected to our phone
What according to you makes you a good candidate for customer service or technical support job? Patience
Empathy
Good communication skills
Excellent problem solving skills
On a scale of 1 - 5 please rate your fluency in spoken English  4