Subject: FW: Tech Support Candidate - Avinash Parashar
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 4 Oct 2021 11:00:21 +0000

Check

From: Avinash Parashar <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Saturday, 2 October 2021 at 6:35 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Avinash Parashar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Avinash Parashar
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8860667708
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Barh Moholla, Old Faridabad
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - advance
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Capgemini
Previous Employer 1     Virus eraser
Previous Employer 2     Honeywell
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will try to open the same website on the different browser if still not working then try to reset the web  browser and also check the adblock setting and add on web browser and i will also check the firewall settings of computer and try to reboot the computer .
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on the bluetooth speaker and check the settings select visible to all devices
open bluetooth in phone and check the available device and recognise the new bluetooth device name and select the option to connect it will take 2 minutes device will connect
What according to you makes you a good candidate for customer service or technical support job? I am humble ,polite and positive in every situation and try to resolve issues with SLA and take care of customer and business equally .
Good technical skills and fluent English are my strength
On a scale of 1 - 5 please rate your fluency in spoken English  5