Subject: Tech Support Candidate - Sneha Kulurkar
From: Sneha Kulurkar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 3 Oct 2021 12:07:36 -0400

Tech Support
Test

Name

Sneha
Kulurkar

E-mail

[email-masked]

Phone Number

(91) 8668483389

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Gurgaon

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

future India

Telesales Executive

31 sep 2018

17000

Previous Employer 1

Talent infotech

HR Recruiter

30
July 2021

20000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I will check whether the network connection is on
or off. If off I will on it and again open website.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

On
Bluetooth of Bluetooth speaker as well as computer search name of Bluetooth in
your mobile then connect with it.

What according to
you makes you a good candidate for customer service or technical support
job?

To solve the issue related to computer as well providing
customer satisfaction by giving best solution to there problems.

On a
scale of 1 - 5 please rate your fluency in spoken English

4