Subject: Tech Support Candidate - Deepak Binjola
From: Deepak Binjola <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 3 Oct 2021 02:47:27 -0400

Tech Support
Test

Name

Deepak
Binjola

E-mail

[email-masked]

Phone Number

(201102) 8595727310

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Loni

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows - Basic
MX
excel

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Na

Na

Na

Na

Previous
Employer 2

Na

Na

Na

Na

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Interacted with customers over Live Chat

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

If you're having trouble with a website, click
the padlock icon Fx89Padlock in the address bar to see if Firefox has blocked
parts of the page that are not secure. See Mixed content blocking in Firefox for
details.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Firstly open your mobile bluetooth then open
that bluetooth you want connect then pair the the device

What
according to you makes you a good candidate for customer service or technical
support job?

The ideal candidate usually embraces the
opportunity to try new ways of doing things. CSRs should display resolve
differently than most people. The ideal candidate tends to be passionate about
their work and get a lot of enjoyment and pleasure out of it.

On a
scale of 1 - 5 please rate your fluency in spoken English

4