Subject: Tech Support Candidate - Harsh Kumar Harsh
From: Harsh Kumar Harsh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 3 Oct 2021 02:36:58 -0400

Tech Support
Test

Name

Harsh Kumar
Harsh

E-mail

[email-masked]

Phone Number

(+91) 9871311941

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

South Delhi

Which best describes your Technical Support capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Sales , leadership

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Mangalam school of management & Technology

Team leader

Still working

15000/-

Previous Employer 1

Konextion back office Pvt ltd

Telecaller

31 July 2017

8500

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First of all I’ll check my net connection if
that was okay I’ll go to the history & Cache and clear it.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

On The Bluetooth of Bluetooth speaker then on Bluetooth of
mobile phone and find the device  name then they get Device name just click on
there name For connect

What according to you makes you a
good candidate for customer service or technical support job?

Way of talking , Politely attitude, good listener , Should be
good in Communication , always be calm for listen clients quires , should be
know the proper process

On a scale of 1 - 5 please rate your
fluency in spoken English

4