Subject: Tech Support Candidate - Mohammad Shamsul Hasan
From: Mohammad Shamsul Hasan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Oct 2021 21:37:58 -0400

Tech Support
Test

Name

Mohammad
Shamsul Hasan

E-mail

[email-masked]

Phone Number

(+91) 9936206463

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

exportersindia.com

Support executive

6
months

25000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I will clear my browser data.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

First on speaker bluetooth. Then on mobile blutooth and connect
together.

What according to you makes you a good candidate
for customer service or technical support job?

Good
support with soft communication.

On a scale of 1 - 5
please rate your fluency in spoken English

4