Subject: Tech Support Candidate - Ravinder Singh
From: Ravinder Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Oct 2021 12:15:19 -0400

| | Tech Support Test

Name | Ravinder Singh
E-mail | [email-masked]
Phone Number | (+91) 9716863716
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Kalka ji
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Corset wholesale ltd | Designer | 31 dec, 2020 | 55000
Previous Employer 1 | Mega cab | Customer care executive | 2010 | 8000
Previous Employer 2 | Airtel | Customer care executive | 2008 | 7000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will try to open in different browser, or will clear the cookies and cache memory and then try again
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open the Bluetooth and make it visible to all devices
What according to you makes you a good candidate for customer service or technical support job? | Solve the customer queries with give them best and solutions
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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