Subject: Tech Support Candidate - Kajal Mendekar
From: Kajal Mendekar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Oct 2021 11:05:28 -0400

Tech Support
Test

Name

Kajal
Mendekar

E-mail

[email-masked]

Phone Number

(+91) 8770038165

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Balaghat

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Tutree India technologies

Content writing intern

15 days notice
period

6000

Previous Employer 1

-

-

-

-

Previous
Employer 2

-

-

-

-

In your past experience you have
(select all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

to log in
to the NDTV website you should search www.ndtv.com. if this search shows an
error then, you can close the browser, clear the history and retry.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

you have to go through the following steps to
connect the speaker to your mobile phone:-

* turn on the Bluetooth speaker.

* take your phone and turn on the Bluetooth on your phone.

* tap on scan for new devices.

* After scanning you can see the Bluetooth speaker.

* if you do not see the Bluetooth device then, clear the previously connected
devices and scan again.

* now you will see the Bluetooth device on our phone screen, tapon it and select
connect.

* now your Bluetooth speaker is connected to your mobile.

What
according to you makes you a good candidate for customer service or technical
support job?

A customer service person should be able to
understand the needs of customers and be able to communicate their ideas in a
convincing way and should have an interactive personality. apart from this, the
communication should be clear and understandable to the customers. I possess all
these skills that makes me a good fit for the customer service job
profile.

On a scale of 1 - 5 please rate your fluency in
spoken English

4