Subject: Tech Support Candidate - Ramsundar Sahani
From: Ramsundar Sahani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Oct 2021 09:56:50 -0400

| | Tech Support Test

Name | Ramsundar Sahani
E-mail | [email-masked]
Phone Number | (110019) 8249460407
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Tughlakabad extension, gali number 5 new Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | PepsiCo franchises | Cashier and back office | | 19000
Previous Employer 1 | Tata motors | Sale executive | 2.03.2020 | 18000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | 1st click the 3 dots on your chrome browser then go to setting and after that click privacy option then click the clean cache data then select any 3 options after that installed  turbo npv apps then finally open your website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | 1st on bluetooth of the speakerthen your mobile bluetooth after that click scan option of your phone then click speaker bluetooth name
What according to you makes you a good candidate for customer service or technical support job? | I think providing fast and efficient services to customers and try to resolve their problems as soon as possible way
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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