Subject: Tech Support Candidate - Shivangi Singh
From: Shivangi Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Oct 2021 09:04:04 -0400

| | Tech Support Test

Name | Shivangi Singh
E-mail | [email-masked]
Phone Number | (91) 7985171832
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kanpur
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 Restart My Device.
2 Make Sure the Internet Connection Works.
3 Check if the Website is Down for Everybody or Just Me.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go  to settings in your phone (both Android and iOS) and select the Bluetooth settings option. Scroll down to the other devices section under Bluetooth settings. Make sure your phone is in discoverable mode as well. Under 'other devices' select the speaker you want to pair and click on it

What according to you makes you a good candidate for customer service or technical support job?

The ideal candidate usually embraces the opportunity to try new ways of doing things. CSor technical job  should display resolve differently than most people. The ideal candidate tends to be passionate about their work and get a lot of enjoyment and pleasure out of it.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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