Subject: Tech Support Candidate - Rahul Srivastava
From: Rahul Srivastava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Oct 2021 09:01:49 -0400

| | Tech Support Test

Name | Rahul Srivastava
E-mail | [email-masked]
Phone Number | (91) 8929548181
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sec 31
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | 2 Designe | Executive | Working | 35000
Previous Employer 1 | Icici bank | Sr officer | Mar14 | 27000
Previous Employer 2 | Exl services | Executive | Mar11 | 17000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Open Web browser. Type www.ndtv.com. click enter. Now browse the website

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Click bluetooth button.
Search for bluetooth speaker name in mobile.
Click on bluetooth speaker name.
Add speaker.

What according to you makes you a good candidate for customer service or technical support job? | I worked for more than 5 years in technical support.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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