Subject: Tech Support Candidate - Neelmani VERma
From: Neelmani VERma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Oct 2021 07:18:07 -0400

| | Tech Support Test

Name | Neelmani VERma
E-mail | [email-masked]
Phone Number | (011) 9162750104
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Laxmi Nagar, delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Quess Corp Ltd | Program Manager | 05th March 2021 | 55000
Previous Employer 2 | MonsterIndia.com | Campus Relationship Manager | 24th April 2015 | 32000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check with Internet whether it's connected with system or not . If not will get it sorted out so that the browser can start working.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First I need to go to the setting section.
Second need to go to Bluetooth section.
Third need to on the Bluetooth feature in Mobile.
Fourth, will refresh to find all Bluetooth devices.
Fifth will pair with desired Bluetooth  speaker.

What according to you makes you a good candidate for customer service or technical support job? | Have already a good number of years of work experience and in that have worked in Direct Sales and Education Sales. Have quite experience in handling customer queries either diplomatically or direct. So I can be a best suit for Customer Service or technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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