Subject: Tech Support Candidate - AMIT CHUGH
From: AMIT CHUGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Oct 2021 06:02:28 -0400

| | Tech Support Test

Name | AMIT CHUGH
E-mail | [email-masked]
Phone Number | (91) 9403379090
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | AHMEDNAGAR
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Omega healthcare | Team Lead | 1-12-2021 | 61000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I'll check website details are typed correctly & check the internet connection.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Power on Bluetooth device and phone bluetooth , pair both the devices, and connect .
What according to you makes you a good candidate for customer service or technical support job? | Good customer service is one time perfect resolution to the caller .
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |