Subject: Tech Support Candidate - K KARTHIK KRISHNAN K KARTHIK
From: K KARTHIK KRISHNAN K KARTHIK <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Oct 2021 04:59:52 -0400

Tech Support
Test

Name

K KARTHIK
KRISHNAN K KARTHIK

E-mail

[email-masked]

Phone Number

(91) 9746829321

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Banglore

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Allianz services

Customer service
expert

Working

Previous Employer 1

Oztern technology

Sales
engineer

26/03/2017

Previous Employer 2

Kingster education

Business
development executive

02/02/2017

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

1.specify
the browser to be used.

2.check for compactibility settings

3.clear cache memory

4.clear browsing history

5.reset system and try again

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1.switch on
Bluetooth speaker and Bluetooth on mobile

2.go to settings -select bluetooth-click on add device to be paired

,3.when your speaker name pops up on searched devices-click on it and pair
it

What according to you makes you a good candidate
for customer service or technical support job?

Patience
and empathetic skill should be given priority

On a scale of 1 - 5
please rate your fluency in spoken English

5