Subject: Tech Support Candidate - Prashant Chauhan
From: Prashant Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Oct 2021 03:59:04 -0400

| | Tech Support Test

Name | Prashant Chauhan
E-mail | [email-masked]
Phone Number | (205001) 7895033081
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | MAINPURI
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Grofers india pvt. Limited | S.R.E | 10 july2021 | 23500
Previous Employer 2 | Udaan | Jr. Recruiter | June 2020 | 21000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1:- try again to open website
2:-refresh the page
3:- wait some time and again open

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1:-Click the setting option
2:-Tap the bluetooth option
3:-Click the on button
4:-A list show of all nearby device
5:-click on your speaker for pairing after pairing click for connecting.

What according to you makes you a good candidate for customer service or technical support job? | Communication Skills, Convincing Power, Motivation Skill
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |