Subject: Tech Support Candidate - Mahesh Kumar
From: Mahesh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Oct 2021 03:45:11 -0400

| | Tech Support Test

Name | Mahesh Kumar
E-mail | [email-masked]
Phone Number | (91) 8396082030
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Rewari, Haryana
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sports Authority of India | Data Entry Operator | | 18451
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will try to open the website on another browser. If it is open then I will check the cookies and cache of error website and clear the all cookies & cache.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First of all switch on the bluetooth of speakers and mobile phone.
In mobile phone bluetooth function searching the bluetooth speakers name, after finding the name pairing with each other and connects to bluetooth speakers.

What according to you makes you a good candidate for customer service or technical support job? | Its all about the attitude in addition to our academic qualification, like should be soft spoken, good listener, problem solver, helpful, team builder and know how to engage the people well.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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