Subject: Tech Support Candidate - Ananya Das
From: Ananya Das <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 14:52:35 -0400

Tech Support
Test

Name

Ananya
Das

E-mail

[email-masked]

Phone Number

(91) 8617418916

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Saket, Delhi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First, I'll check the Internet connection. If the
Internet connection is working fine then the problem is in the website or the
browser.

I will try to open another website in my browser, (for example
www.facebook.com). If the page loads, then the problem happens with the website
(www.ndtv.com). If the other website does not load, then the problem is in the
browser.

Next, I'll try opening the website in a different browser (Microsoft Edge,
Internet Explorer, Firefox). If the website loads ,then problem is in my
previous browser and if it does not load then the problem is in all the
browsers.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Switch on the Bluetooth speaker

2. Press on the Bluetooth button/icon for pairing

3. Now, switch on the Bluetooth on your mobile phone

4. Keep the device visible for all devices

5. Search for available devices

6. Pair with the Bluetooth speaker once you have found the device name

7. Your Bluetooth speaker is connected to your phone.

What according to
you makes you a good candidate for customer service or technical support
job?

I am a good candidate for Technical Support because

of my Strengths: Motivated and Quick learner, Determined, Good Communication,
Good Interpersonal skill, Creativity, Punctuality, Flexible, Adaptable, Time
Management, Regular, Hard working.

I have mindset in Business Development. I keep my mind open to every necessary
thing that is to be learnt for the enhancement of the growth of the organization
as well as self. Also I'm hardworking, dedicated, trustworthy, and
self-motivated. I am a people person.

On a scale of 1 - 5
please rate your fluency in spoken English

5