Subject: Tech Support Candidate - Sudhir Jangra
From: Sudhir Jangra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 14:22:27 -0400

Tech Support
Test

Name

Sudhir
Jangra

E-mail

[email-masked]

Phone Number

(+91) 8199080362

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Dwarka

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Na

Na

Na

Na

Previous
Employer 2

Na

Na

Na

Na

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First of all, Check the internet connection. If
the internet is not working then restart your pc. Then restart your wifi. And
after check again.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Turn on
Bluetooth on your device. Power on your Bluetooth then search on mobile
device.

It will show Bluetooth tap on it and it will automatically connect.

What according to you makes you a good candidate
for customer service or technical support job?

Installation and configuration of any os. Good hardware
knowledge. I am ceh certified .

On a scale of 1 - 5 please rate your
fluency in spoken English

4