Subject: Tech Support Candidate - rahul misra
From: rahul misra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 13:33:30 -0400

Tech Support
Test

Name

rahul
misra

E-mail

[email-masked]

Phone Number

(+91) 8668316485

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Kanpur

Which best describes your Technical
Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Production Support,Monitoring,technical support

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Tech Mahindra

Jr.Software Engineer

NA

37000

Previous
Employer 1

NA

Previous Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1-> Check the URL properly

2->if ii shows a network issue then troubleshoot it or if the website is
showing advance options then click on it

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1->open the bluetooth port of the phone

2->switch on the bluetooth speaker

3->Search for the name of bluetooth speaker on phone in bluetooth settings of
phone

4->Pair it with speakers

5->It will get connected

What according to you makes you a
good candidate for customer service or technical support job?

I will be a good candidate for customer service or technical
support job because I have experience and I have good skills in Technical
Support

On a scale of 1 - 5 please rate your fluency in
spoken English

5