Subject: Tech Support Candidate - Suman Nailwal
From: Suman Nailwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 12:40:41 -0400

| | Tech Support Test

Name | Suman Nailwal
E-mail | [email-masked]
Phone Number | (201014) 8954254561
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Indirapuram
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | No | No | No |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Oku

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switch on the power button of bluetooth speaker than on your bluetooth from mobile than search your device name and connect it.

What according to you makes you a good candidate for customer service or technical support job? | By interacting customers and by good communication skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |