Subject: Tech Support Candidate - Priyanka Chaturvedi
From: Priyanka Chaturvedi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 11:17:08 -0400

| | Tech Support Test

Name | Priyanka Chaturvedi
E-mail | [email-masked]
Phone Number | (91) 8279845589
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Justdial | Information Retrieval Officer | NA | 13500
Previous Employer 1 | Inspiration Public School | Librarian | 07-07-2020 | 16500
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Close the recent tab.
Open new tab.
Search accordingly.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switch on bluetooth on the mobile phone.
Select speaker name on Bluetooth setting.
click connect.

What according to you makes you a good candidate for customer service or technical support job? | Communication and interpersonal skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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