Subject: Tech Support Candidate - Gaurav Singh
From: Gaurav Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 10:32:19 -0400

| | Tech Support Test

Name | Gaurav Singh
E-mail | [email-masked]
Phone Number | (091) 8874229880
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ambedkar Nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MacOS
Networking - basic
Networking - advance
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Setting up computer and other hardware devices.
Monitoring errors and stoppage messages.
Correction error and adjust equipment

Please list the steps to connect a Bluetooth speaker to your mobile phone. | To begin open your Android devices settings. Then select Bluetooth. Make sure bluetooth is enabled if it's not tap the switch in the top right corner to enable.
What according to you makes you a good candidate for customer service or technical support job? | Group management skill. I am so good to adopt new changes and  learn easily on that
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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