Subject: Tech Support Candidate - Sidra Shahab
From: Sidra Shahab <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 08:57:54 -0400

| | Tech Support Test

Name | Sidra Shahab
E-mail | [email-masked]
Phone Number | (0) 7310511626
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | noida
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will try to refresh my the page. If errors occurs again then I will probably check my internet connection.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First I will open my mobile's bluetooth.
I will open a speaker.
Then I will scan for devices to connect to my phone.
At the end when I find the speaker's device name on my mobile then I will connect that to my phone.

What according to you makes you a good candidate for customer service or technical support job?

Fluent English
Good communication skills
Ability to convince
Able to help
Patience

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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