Subject: Tech Support Candidate - Hashir Iqbal
From: Hashir Iqbal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 08:20:29 -0400

| | Tech Support Test

Name | Hashir Iqbal
E-mail | [email-masked]
Phone Number | (91) 8920107958
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Shahdara
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | vedantu | student account manager | 6 august | 26
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of we will see link we are typing is correct or not. Second we will clear history, clear cookies and cache files from computer browser.
Third we can change browser. Fourth we can try to open in incognito and we will try to open it in another system.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on speaker Now turn on Bluetooth option in phone search for blutooth device click on device name and then connect once connected message shown Enjoy!
What according to you makes you a good candidate for customer service or technical support job? | Quick learner with adaptive nature into different cultures and experience with curiosity to learn and utilizes learning into work. Growth oriented.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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