Subject: Tech Support Candidate - Debadutta Pati
From: Debadutta Pati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 07:59:58 -0400

Tech Support
Test

Name

Debadutta
Pati

E-mail

[email-masked]

Phone Number

(+91) 7278972719

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Kolkata

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
Networking -
basic
SharePoint Lead

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

TCS

IT Analyst

Jan 2

48000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1.Sorry something went wrong error

- check browser compatibility

-check if the site is trusted site

-clear browser cache and cookies

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Switch on
the bluetooth speaker

Switch on phone bluetooth and search for available device.

Long press on button on speaker to pair it with mobile device

What
according to you makes you a good candidate for customer service or technical
support job?

Good communication skills

Quick resolution and analytical thinking

On a scale of 1 - 5
please rate your fluency in spoken English

5