Subject: Tech Support Candidate - DIPAK KUMAr TIWARI
From: DIPAK KUMAr TIWARI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 07:44:27 -0400

Tech Support
Test

Name

DIPAK KUMAr
TIWARI

E-mail

[email-masked]

Phone Number

(91) 8890301456

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

GURGAON

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Advanced
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

TOPPR TECHNOLOGIES

BDA

2nd August

48K

Previous Employer 1

POLICYBAZAAR

Senior sales
associate

15 Jan 2020

34K

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

There are
many errors , if the website is not opening.

Can't type all, call me will explain everything. And I am also a b.tech so I
know it

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Paring phone Bluetooth to speaker Bluetooth

What according to you makes you a good candidate
for customer service or technical support job?

To
understand the challenges of our customers and slove the challenges as soon as
possible.

On a scale of 1 - 5 please rate your fluency in
spoken English

5