Subject: Tech Support Candidate - SATYA prakash NIGAM
From: SATYA prakash NIGAM <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 07:43:32 -0400

| | Tech Support Test

Name | SATYA prakash NIGAM
E-mail | [email-masked]
Phone Number | (471001) 7697101418
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Chhatarpur
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | hyundai motors | Assistant engineering | currently working | 34K
Previous Employer 1 | ATHRAWA educational limited | Territory manager | aAugust 2021 | 28K
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | firstly suffering from browzer then search above website then go through home page and then go service bar icons and select the sign up option then  fullfill all primary details and also creat your password and user id then go login completed
Please list the steps to connect a Bluetooth speaker to your mobile phone. | open the screen then scroll the screen downword and click the bluetooth icon and search and pairs with them
What according to you makes you a good candidate for customer service or technical support job? | i have technical skills and also over 2 years experience in this field
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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