Subject: Tech Support Candidate - Gaurav kumar Gaurav
From: Gaurav kumar Gaurav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 07:36:13 -0400

Tech Support
Test

Name

Gaurav
kumar Gaurav

E-mail

[email-masked]

Phone Number

(91) 8532099978

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Noida 68

Which best describes your Technical
Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Hardware - Basic
Hardware - Advanced

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Yuto imployment private limited

GET

15sep

12500ctc

Previous
Employer 1

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Live Chat
Did not
interact with customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I am going to oringal side open and order placed

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

My phone is not connected a bluetooth
speaker

What according to you makes you a good candidate
for customer service or technical support job?

I am
b.tech mechanical engineer.and I am Full support as technical support
job

On a scale of 1 - 5 please rate your fluency in
spoken English

3