Subject: Tech Support Candidate - Imran Imran
From: Imran Imran <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 07:35:24 -0400

Tech Support
Test

Name

Imran
Imran

E-mail

[email-masked]

Phone Number

(+91) 6398024148

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Ambedkar colony Chhatarpur New
Delhi

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Jil information technology limited

Network engineer

18300

Previous Employer 1

Extramarks india private
limited

Desktop support

Dec2019

16000

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Interacted with customers over Live Chat
Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly I will check error and then I will take
next step After that I will check my internet connection if internet is ok then
I will check website is opening in some other systems.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Firstly I
will open bluetooth then tep and hold bluetooth after I will pair bluetooth
which is showing.

What according to you makes you a
good candidate for customer service or technical support job?

I think I have patience to listening to other what others
require then I will give solution what actually they want.

On a
scale of 1 - 5 please rate your fluency in spoken English

3