Subject: Tech Support Candidate - Muhammad Maaz
From: Muhammad Maaz <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 07:34:45 -0400

Tech Support
Test

Name

Muhammad
Maaz

E-mail

[email-masked]

Phone Number

(225001) 7007026039

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Barabanki

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Hardware - Advanced
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First we
need to check our internet connection is properly working or not then we move
further to dig deep into the problem if the sites still not work then I'll close
that window and open the website into new page sometime due to overload user
traffic could crash the website for sometime. And mainly I'll check the domain
if correct or not.. that's all the mainly possible way to check the website
working or not

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

To connect the bluetooth speaker first we need
to open the bluetooth in both the devices. After opening the bluetooth click on
bluetooth pair option in your mobile device after that you'll get your speaker
device name you just simply click on that name you'll be to able successfully to
pair the your bluetooth speaker to your mobile device.

What according to
you makes you a good candidate for customer service or technical support
job?

I believe that I am the best candidate for this position
because of ability to listen the customer needs and give the quick response to
them.. I'm a good listener and my positive attitude which plays important role
for this job to give the customer satisfactory answer.

On a scale of 1 - 5
please rate your fluency in spoken English

3