Subject: Tech Support Candidate - Anushka Mishra
From: Anushka Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 07:31:22 -0400

| | Tech Support Test

Name | Anushka Mishra
E-mail | [email-masked]
Phone Number | (91) 9129421117
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Sector 16
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ground report | News producer | Current date | 4500
Previous Employer 1 | Janta khabar | News producer and writer | 10 June 2021 | 1500
Previous Employer 2 | K news India | Intern | 24 Oct 2020 | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If I'll be in trouble as a computer user I will firstly try to switch my user account if I'll be able to proceed then ok otherwise I'll make sure that why computer user in interrupting and I'll get to know what's the problem is with the operating system.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly turn on the device.
Go to blutooth mode in your mobile phone.
Turn on the blutooth in your mobile phone.
Then easily connect with your mobile phone through device name.

What according to you makes you a good candidate for customer service or technical support job? | I have that ability to fight with the technicalities as well as costumer satisfying
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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