Subject: Tech Support Candidate - Uma Sharma Mr. Shrawan Kumar Sharma
From: Uma Sharma Mr. Shrawan Kumar Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 07:28:33 -0400

| | Tech Support Test

Name | Uma Sharma Mr. Shrawan Kumar Sharma
E-mail | [email-masked]
Phone Number | (+91) 6389548206
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Janakpuri West
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Techno medicals india | Sr claims officer | 30 july | 25k
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I'll close the window and will retry again, is still I'll face problem, will restart the system
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I'll on the bluetooth of my phone nd will on speaker too. After that will pair the bluetooth speaker with my phone, then will connect.
What according to you makes you a good candidate for customer service or technical support job? | Because I like to interact with new people and help them out with polite behaviour.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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