Subject: Tech Support Candidate - Prashant Kumar Maurya
From: Prashant Kumar Maurya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 07:24:33 -0400

| | Tech Support Test

Name | Prashant Kumar Maurya
E-mail | [email-masked]
Phone Number | (231218) 9140925281
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | sonebhadra (U P)
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Hardware - Basic
Electrical engineering

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First we change the browser in the DESKTOP SITE then then we searched website WWW.ndtv.com

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First we open our phone  and speakerBluetooth.
Then then show the speaker Bluetooth name in the screen of phone.
Then tap on the name of Bluetooth speaker.
After tap show the option of pair.tap on the pair option .then Bluetooth speaker is connected to the mobile phone.

What according to you makes you a good candidate for customer service or technical support job? | Yes
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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