Subject: Tech Support Candidate - Kesar Verma Kesar
From: Kesar Verma Kesar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 07:15:33 -0400

| | Tech Support Test

Name | Kesar Verma Kesar
E-mail | [email-masked]
Phone Number | (110064) 9910478989
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Hari Nagar Clock Tower New Delhi _64
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Speakers & Audio
Customer Service

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na* | Na* | Na* | Na*
Previous Employer 1 | Na* | Na* | Na* | Na*
Previous Employer 2 | Na* | Na* | Na* | Na*

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I'll try to open some other website on another tab to see if the problem is with my wifi connection or the website is down. If it's my wifi I'll talk to my internet provider or else I'll try to connect with VPN.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1: Swipe down from the top of the screen
2: Touch and hold Bluetooth
3: Tap the name of the Bluetooth device
You want to pair with your device
4: follow any on screen instructions

What according to you makes you a good candidate for customer service or technical support job?

The ideal candidate should be passionate about the work and get a lot of enjoyment and pleasure out of it.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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