Subject: Tech Support Candidate - Ajay Kumar Singh
From: Ajay Kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 07:05:16 -0400

Tech Support
Test

Name

Ajay Kumar
Singh

E-mail

[email-masked]

Phone Number

(+91) 9719124260

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Kichha

Which best describes your Technical
Support capabilities

I've worked in Level 2 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Speakers &
Audio
VoIP

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Wipro technologies

Senior Software
Engineer

Previous Employer 1

NA

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First need to check kind of error.

Check network connections if all is correct

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Turn on
your Bluetooth on your phone

Search for the device

Once device is discovered connect

What according to
you makes you a good candidate for customer service or technical support
job?

I have been working as an IM/PM Analyst for more than 3
years.

Have regular connect to users via Mail, Call or Chat over MS Team.

On a
scale of 1 - 5 please rate your fluency in spoken English

4