Subject: Tech Support Candidate - Shahista Ali
From: Shahista Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 07:02:40 -0400

Tech Support
Test

Name

Shahista
Ali

E-mail

[email-masked]

Phone Number

(201005) 8368441858

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Sahibabad/ghaziabad

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

Ms office

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Na

Na

Na

Na

Previous
Employer 2

Hdb financial services

Quality analyst

Na

18900

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First i will do end tast by excel command and
then again try to open if i get same error then i will re start the system and
also check internet connection if still is same then coordinate with IT and
raise ticket on prior base to resolve query.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

No
idea

What according to you makes you a good candidate
for customer service or technical support job?

Customer
service

On a scale of 1 - 5 please rate your fluency in
spoken English

3