Subject: Tech Support Candidate - Pallavi Nammi
From: Pallavi Nammi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Sep 2021 05:06:43 -0400

Tech Support
Test

Name

Pallavi
Nammi

E-mail

[email-masked]

Phone Number

(530022) 7095929309

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Visakhapatnam

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
Networking -
advance
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Barclays

Na

30/10/2021

26310

Previous
Employer 1

Hsbc

2020

09/2021

Stipend(10000)

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

I will reload the page by
clearing all the cookies and caches. And also il make sure is it a wifi problem
or any antivirus or firewall.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Swipe down
from the top of the screen. Touch & hold Bluetooth &then tap pair new
device.after that click on available devices or tap more and select the
Bluetooth device which we wants to pair.

What according to
you makes you a good candidate for customer service or technical support
job?

According to me it's all about the attitude in addition to the
academic qualification or experience. The ideal candidate tends to be passionate
about their work and gets a alot of enjoyment and pleasure out of it.

On a scale of 1 - 5 please rate your fluency in
spoken English

4