Subject: Tech Support Candidate - Kashyap chaudhary Kashyap
From: Kashyap chaudhary Kashyap <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 27 Sep 2021 03:25:06 -0400

Tech Support
Test

Name

Kashyap
chaudhary Kashyap

E-mail

[email-masked]

Phone Number

(246149) 7017749183

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Pauri Garhwal,
kotdwara

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

Schneider electric

Production

11/11/2020

17500

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1. I will attempt to reconnect my network by
turning the flight mode on and off.

2. If the first attempt will not work,I will check for the another website
whether it is working or not.

3. If the other websites are working properly then there might be issue of of
traffic Hindi website.

4. If the other website is also not opening up then I will check my network
connection whether it is working properly or not.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1.Enable
Bluetooth mode in both the devices.

2. Turn the speaker into a pairing mode.

3. Look for the new bluetooth device in the mobile phone.

4. The name of the device will be appeared in your mobile phone.

5. Tap on the name of the device and it will start pairing up.

What
according to you makes you a good candidate for customer service or technical
support job?

According to me,I have a good interpersonal and
good communication skill which will help me to work as a team member and play my
roles in the company. I also like to learn new skills and make myself more
better an efficient for the company. And also I don't have any issues regarding
shift timing.

On a scale of 1 - 5 please rate your fluency in
spoken English

4