Subject: Tech Support Candidate - Nisha Singh
From: Nisha Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 24 Sep 2021 07:31:11 -0400

| | Tech Support Test

Name | Nisha Singh
E-mail | [email-masked]
Phone Number | (+91) 9304375792
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Laxminagar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Sometime when we load a website ,things just dont work quite right for too many reasons,a page might just simply not load correctly the first time.so the first thing to try is simply reload the page .forcing a complete refresh and download of a page tells our browser to try downloading and displaying everything again.after that make sure  is enabled then we need to check cookies are enabled.we can also restart our web browser because simply restarting our web browser might solve the problem having with a website.if we consistently having trouble with the website thn one thing we can do is to try a different web browser .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Steps to connect bluetooth speakers are:
1.put the speaker in pairing mode.
2.Switch on bluetooth on mobile phone.
3.Wait for the phone to connect.
4.Connect and play music.

What according to you makes you a good candidate for customer service or technical support job? | My skill set is a perfect match for the job requirements.my technical skills make me an ideal candidate for the position for example ,at my last job I worked as a technical network support analyst and always resolve the issue on time without having any delay.i can bring my experiences to this job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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